- I've booked my cat in for a groom. What happens next?
You'll receive an automated reminder of kitty's appointment 24 hours before.
On the day of kitty's appointment you'll need to make sure she is kept indoors.
Above all stay calm! Your kitty can read you like a book! She will be able to tell that your anxiety involves her, and she will try to get away.
You'll receive a message when we are on the way with an approximate ETA.
Have kitty ready in her cage if she likes to sit in it, or have a towel ready to wrap her in for transport from home to the mobile salon.
When we arrive, we'll introduce ourselves and reiterate what you would like to have done for your kitty. Now is the time to discuss any concerns you may have or any changes to the original service required. We're more then happy to help you out here so don't feel too embarrassed to ask! We want your kitty to recieve the best!
We will need access to a power point, and water supply if kitty is going to have a wash.
You are more then welcome to stay with your kitty while she is being groomed, though we do ask that once in the salon, you remain for the duration of the groom, to avoid unnessecary interuptions that may upset her. This is the time to pick our brains for cat knowledge! We love to talk to people about cats!!!
Once the groom is complete, and kitty is happily back home, we'll ask you to verify the services we've performed before payment.
We take our job very seriously and strive to provide the best possible outcome.